Labor Relations Specialists
SOC: 13-1075.00

Description:

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
82,100 employed

Projected (2024):
75,600 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Business Agent
  • Business Representative
  • Collective Bargaining Specialist
  • Conciliator
  • Contract Negotiator
  • Employee Relations Assistant
  • Employee Relations Representative
  • Employee Relations Specialist
  • Employee Representative
  • Employer Relations Representative
  • Field Operations Coordinator
  • Grievance and Appeals Specialist
  • Grievance Manager
  • Industrial Relations Analyst
  • Industrial Relations Counselor
  • Industrial Relations Representative
  • Industrial Relations Specialist
  • Industrial Relations Worker
  • Labor Conciliator
  • Labor Contract Analyst
  • Labor Mediator
  • Labor Relations Analyst
  • Labor Relations Consultant
  • Labor Relations Director
  • Labor Relations Manager
  • Labor Relations or Personnel Negotiator
  • Labor Relations Representative
  • Labor Relations Specialist
  • Labor Relations Supervisor
  • Labor Relations Worker
  • Labor Representative
  • Mediator
  • Personnel Arbitrator
  • Relations Specialist
  • Union Organizer
  • Union Representative
  • Union Steward


  • Job Zone Four: Considerable Preparation Needed

    Experience:

    A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

    Education:

    Most of these occupations require a four-year bachelor's degree, but some do not.

    Job Training:

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
  • Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
  • Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
  • Identify alternatives to proposals of unions, employees, companies, or government agencies.
  • Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.
  • Monitor company or workforce adherence to labor agreements.
  • Negotiate collective bargaining agreements.
  • Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.
  • Prepare reports or presentations to communicate employee satisfaction or related data to management.
  • Present the position of the company or of labor during arbitration or other labor negotiations.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
  • Recommend collective bargaining strategies, goals, or objectives.
  • Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.
  • Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
  • Schedule or coordinate the details of grievance hearings or other meetings.
  • Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
  • Assess risk levels associated with collective bargaining strategies.
  • Assess the impact of union proposals on company or government operations.
  • Develop employee health and safety policies.
  • Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
  • Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
  • Provide expert testimony in legal proceedings related to labor relations or labor contracts.
  • Research case law or outcomes of previous case hearings.
  • Select mediators or arbitrators for labor disputes or contract negotiations.
  • Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.

  • Tools & Technology:

  • Digital copiers
  • Handheld calculators
  • Image scanners
  • Laptop computers
  • Laser facsimile machines
  • Office inkjet printers
  • Personal computers
  • Internet Grievance System IGS
  • LaborSoft LaborForce Arbitration/Appeals Manager module
  • LaborSoft LaborForce Discipline Manager module
  • LaborSoft LaborForce EEO Claims Manager module
  • LaborSoft LaborForce Grievance Manager module
  • LaborSoft LaborForce Incident Tracking module
  • LaborSoft LaborForce Personnel Manager module
  • LaborSoft LaborForce Reporting/Dashboard Manager module
  • Micropact entellitrak Labor Relations Edition
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Oracle PeopleSoft software


  • business and financial operations


    industry stats

    SOC: 13-0000

    Total Employed: 7,032,560

    Average Annual Salary: $73,800