Order Fillers, Wholesale and Retail Sales
SOC: 43-5081.04

Description:

Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
1,878,100 employed

Projected (2024):
1,971,100 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Fulfillment Representative
  • Inventory Specialist
  • Order Builder
  • Order Builder Loader
  • Order Filler
  • Order Picker
  • Order Puller
  • Order Runner
  • Order Selector
  • Packer
  • Parts Processor
  • Parts Puller
  • Parts Technician
  • Picker/Puller
  • Puller
  • Stamp Analyst
  • Stock Selector


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Mechanical
  • Mathematics
  • Physics
  • Chemistry
  • Psychology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Obtain merchandise from bins or shelves.
  • Compute prices of items or groups of items.
  • Complete order receipts.
  • Keep records of out-going orders.
  • Place merchandise on conveyors leading to wrapping areas.
  • Requisition additional materials, supplies, and equipment.

  • Tools & Technology:

  • Barcode scanners
  • Cherry pickers
  • Computer laser printers
  • Convertible hand trucks
  • Conveyor belts
  • Electric pallet jacks
  • Handheld radio frequency RF scanners
  • Manual pallet jacks
  • Measuring tapes
  • Multiline telephone systems
  • Nailing hammers
  • Pallet tipper
  • Personal computers
  • Remote data terminals
  • Shipping scales
  • Stand-up forklifts
  • Staple guns
  • Strapping machines
  • Tape guns
  • Warehouse dollies
  • Warehouse forklifts
  • Wrapping equipment
  • Data entry software
  • Email software
  • Inventory tracking software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • SAP software
  • Voice picking software


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330