Shipping, Receiving, and Traffic Clerks
SOC: 43-5071.00

Description:

Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
670,200 employed

Projected (2024):
655,700 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Booking Clerk
  • Break Out Man
  • Break Out Worker
  • Bulk Receiver
  • Car Checker
  • Clerk
  • Cloth Booker
  • Container Coordinator
  • Crew Leader
  • Departmental Shipping Clerk
  • Disposition Clerk
  • Distributing Clerk
  • Distribution Coordinator
  • Express Clerk
  • Fish Receiver
  • Foreman-Shipping Department
  • Forwarder
  • Freight Breaker
  • Freight Clerk
  • Freight Separator
  • Fruit Express Agent
  • Fruit Receiver
  • Fuel Oil Clerk
  • Fulfillment Mail Clerk
  • Garment Sorter
  • Grain Elevator Clerk
  • Gun Repair Clerk
  • Inbound Ingredient Logistics Specialist
  • Incoming Freight Clerk
  • Industrial Order Clerk
  • Information Coordinator
  • Inventory Control Associate
  • Inventory Control/Shipping-Receiving
  • Lead Shipper
  • Logistics Coordinator
  • Logistics Technician
  • Logistics/Shipper
  • Lookback Coordinator
  • Manifest/Order Organizer-Print Orders
  • Material Control Associate
  • Material Processor
  • Materials Assistant
  • Milk Receiver
  • Non-Food Receiving Clerk
  • Order Checker
  • Order Checker, Packer, Processer
  • Order Fulfillment Specialist
  • Overage, Shortage and Damage Clerk
  • Package Sorter
  • Paper Control Clerk
  • Piggyback Clerk
  • Print Traffic Manager
  • Purchasing/Receiving
  • Receiver
  • Receiver/Laborer
  • Receiving Associate
  • Receiving Clerk
  • Receiving Coordinator
  • Receiving Manager
  • Receiving Supervisor
  • Reconsignment Clerk
  • Return to Factory Clerk
  • Return to Vendor (RTV)
  • Route Delivery Clerk
  • Routing Clerk
  • Senior Shipping Clerk
  • Sheet Writer
  • Ship Runner
  • Ship/Rec/Doc Control
  • Shipper
  • Shipper and Receiving
  • Shipper Receiver
  • Shipping
  • Shipping and Receiving
  • Shipping and Receiving (Warehouse)
  • Shipping and Receiving Clerk
  • Shipping and Receiving Supervisor
  • Shipping Assistant
  • Shipping Checker
  • Shipping Clerk
  • Shipping Clerk/Admin
  • Shipping Coordinator
  • Shipping Helper
  • Shipping Lead
  • Shipping Lead Person
  • Shipping Manager
  • Shipping Order Clerk
  • Shipping Packer
  • Shipping Supervisor
  • Shipping Support
  • Shipping Support Clerk
  • Shipping-Order Clerk
  • Shipping/Receiving Clerk
  • Sorter
  • Sorter Pricer
  • Station Baggage Agent
  • Stock Associate
  • Stock Receiver
  • Store Receiver
  • Store Receiving Clerk
  • Switching Clerk
  • Team Leader
  • Traffic Assistant
  • Traffic Coordinator
  • Traffic Manager
  • Traffic Recorder
  • Traffic Worker
  • Transformer Stock Clerk
  • Transportation Technician
  • Truckload Checker
  • Vault Person
  • Vault Worker
  • Warehouse Shipper
  • Warehouseman
  • Warehousing Technician
  • Weighmaster Lead


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Technology Design
  • Equipment Selection
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Building and Construction
  • Mechanical
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Education and Training
  • English Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
  • Compare shipping routes or methods to determine which have the least environmental impact.
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
  • Determine shipping methods, routes, or rates for materials to be shipped.

  • Tools & Technology:

  • Barcode printers
  • Box cutters
  • Desktop computers
  • Fixed radio frequency identification device RFID readers
  • Forklifts
  • Hand trucks
  • Handheld bar code scanners
  • Handheld scanners
  • High-speed/moving object scanning devices
  • Notebook computers
  • Package scales
  • Pillow packing machines
  • Pneumatic box staplers
  • Postage meters
  • Radio frequency identification RFID devices
  • Reinforced tape dispensers
  • Shrink wrap packaging vacuums
  • Taping machines
  • Accuship Star System
  • ADi SmartBOL
  • AES MailSTAR
  • Aestiva Purchase Order
  • Barcode labeling software
  • Citrix software
  • CMS Consultants WorldLink
  • DM2 Bills of Lading Software
  • Dydacomp Mail Order Manager
  • eLading Bill of Lading Software
  • Electronic Data Interchange EDI systems
  • Endicia Internet Postage
  • Enterprise Systems RFID Data Management
  • Exact MAX
  • FedEx Ship Manager
  • FileMaker Pro software
  • Freight+ software
  • Harvey software
  • Infor ERP Visual
  • Inventory tracking software
  • Kewill Clippership
  • Kewill Compliance Partner
  • Kewill Javelin Distribution Ship
  • Laser Substrates PostalXport
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Word
  • MSR Visual Exporter
  • MSR Visual Exporter Document Library
  • MSR Visual Exporter Enterprise Integrator
  • Oracle JD Edwards EnterpriseOne
  • Oracle software
  • Pitney Bowes ShipStream Manager
  • Precision TRA/X
  • SAP software
  • Shipping and freight management software
  • ShipWorks
  • Universal Parcel Shipping UPS software
  • UPS Intelliverse
  • UPS WorldShip
  • Varsity ShipSoft Supply Chain Execution Suite
  • Warehouse management system software
  • Web browser software
  • WindowBook Postal Package Partner


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330