Meter Readers, Utilities
SOC: 43-5041.00

Description:

Read meter and record consumption of electricity, gas, water, or steam.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
37,400 employed

Projected (2024):
30,600 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Customer Field Representative
  • Electric Meter Reader
  • Field Service Engineer
  • Field Technician
  • Fieldman
  • Gas Meter Reader
  • Meter Reader
  • Meter Reader Inspector
  • Meter Reading Clerk
  • Meter Record Clerk
  • Meter Technician
  • Meterman
  • Steam Meter Reader
  • Utility Service Worker
  • Utility Technician
  • Water Inspector
  • Water Meter Reader
  • Water Service Inspector
  • Water Service Operator


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Equipment Selection
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Repairing
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Physics
  • Chemistry
  • Geography
  • Education and Training
  • English Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Inspect meters for unauthorized connections, defects, and damage such as broken seals.
  • Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Update client address and meter location information.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Connect and disconnect utility services at specific locations.
  • Collect past-due bills.
  • Report lost or broken keys.

  • Tools & Technology:

  • Automatic meter reading systems
  • Copy machines
  • Dataloggers
  • Desktop computers
  • Digital multimeters
  • Digital still cameras
  • Electricity consumption meters
  • Garden shovels
  • Gas consumption meters
  • Gas powered blowers
  • Gas powered pumps
  • Global positioning system GPS devices
  • Groove joint pliers
  • High-power flashlights
  • Laser facsimile machines
  • Mobile radios
  • Multi-gas testers
  • Multipurpose screwdrivers
  • Nut wrenches
  • Passenger vehicles
  • Portable calculators
  • Radio frequency RF meters
  • Smart phones
  • Steam consumption meters
  • Tablet computers
  • Utility trucks
  • Water consumption meters
  • Billing software
  • Data entry software
  • Graphing software
  • Mapping software
  • Meter reading software
  • Microsoft Excel
  • Microsoft Windows
  • Microsoft Word


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330