Couriers and Messengers
SOC: 43-5021.00

Description:

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
92,900 employed

Projected (2024):
97,700 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Bank Courier
  • Bank Messenger
  • Bank Runner
  • Bicycle Messenger
  • Bill Distributor
  • Bill Hiker
  • Bill Peddler
  • Call Person
  • Call Worker Person
  • Caller
  • Circular Distributor
  • Copy Chaser
  • Copy Messenger
  • Copy Worker
  • Courier
  • Courier Delivery Driver
  • Court Messenger
  • Crew Caller
  • Deliverer
  • Delivery Clerk
  • Delivery Driver
  • Delivery of Shopping News
  • Delivery Person
  • Diplomatic Courier
  • Distribution Technician
  • Distributor
  • Driver
  • Driver Messenger
  • Errand Runner
  • Freight Caller
  • Laboratory Courier
  • Mail Carrier
  • Mail Courier
  • Mail Messenger
  • Mail Room Clerk
  • Mail Technician
  • Mailroom Courier
  • Mat Worker
  • Merchandise Deliverer
  • Message Clerk
  • Messenger
  • Messenger Floorperson
  • Office Helper
  • Office Messenger
  • Office Messenger Helper
  • Office Runner
  • Outside Deliverer
  • Package Delivery Room Service Runner
  • Page
  • Pager
  • Pharmacy Messenger
  • Pick Up Man
  • Pick Up Worker
  • Proof Carrier
  • Route Aide
  • Runner
  • Sample Distributor
  • Security Messenger
  • Singing Messenger
  • Store Worker
  • Telegraph Messenger
  • Telegraph Office Route Aide
  • Telephone Messenger
  • Transporter
  • Tube Operator
  • Yard Caller


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Mechanical
  • Mathematics
  • Physics
  • Psychology
  • Geography
  • Medicine and Dentistry
  • Education and Training
  • English Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
  • Unload and sort items collected along delivery routes.
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
  • Plan and follow the most efficient routes for delivering goods.
  • Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
  • Sort items to be delivered according to the delivery route.
  • Obtain signatures and payments, or arrange for recipients to make payments.
  • Record information, such as items received and delivered and recipients' responses to messages.
  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
  • Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
  • Call by telephone to deliver verbal messages.
  • Open, sort, and distribute incoming mail.
  • Perform general office or clerical work such as filing materials, operating duplicating machines, or running errands.
  • Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
  • Unload goods from large trucks, and load them onto smaller delivery vehicles.

  • Tools & Technology:

  • Bank deposit bags
  • Bicycles
  • Computer data input scanners
  • Copy machines
  • Delivery trucks
  • Document shredders
  • Envelope sealers
  • Global positioning system GPS devices
  • Handheld radio frequency RF scanners
  • Hard hats
  • Hazardous material packaging
  • High-reach forklifts
  • Hydraulic lift tables
  • Laser facsimile machines
  • Lockboxes
  • Mail addressing machines
  • Mobile radios
  • Mopeds
  • Motorcycles
  • Pallet jacks
  • Passenger vans
  • Passenger vehicles
  • Personal computers
  • Postage meters
  • Protective safety glasses
  • Safety belts
  • Stamping equipment
  • Stepladders
  • Tablet computers
  • Warehouse forklifts
  • Wireless barcode scanners
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Word
  • Route mapping software


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330