Freight Forwarders
SOC: 43-5011.01

Description:

Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
78,800 employed

Projected (2024):
84,300 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Account Manager
  • Air Cargo Agent
  • Air Export Agent
  • Air Export Coordinator
  • Air/Ocean Export Clerk
  • Domestic Freight Forwarder
  • Export Coordinator
  • Export Freight Clerk
  • Export Freight Manager
  • Export Freight Specialist
  • Freight Forwarder
  • Freight Router
  • GSA Coordinator
  • Import Export Clerk
  • Import/Export Freight Forwarder
  • International Freight Forwarder
  • Logistics Technician
  • Ocean Export Coordinator
  • Ocean Forwarder
  • Ocean Freight Customer Relation Specialist
  • Ocean Freight Forwarder
  • Ocean Freight Manager
  • Ocean Transportation Intermediary
  • Relocation Coordinator
  • Route Specialist
  • Special Services Agent
  • Transportation Clerk
  • Transportation Technician


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Mechanical
  • Mathematics
  • Chemistry
  • Psychology
  • Geography
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
  • Determine efficient and cost-effective methods of moving goods from one location to another.
  • Reserve necessary space on ships, aircraft, trains, or trucks.
  • Arrange delivery or storage of goods at destinations.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Assist clients in obtaining insurance reimbursements.
  • Calculate weight, volume, or cost of goods to be moved.
  • Prepare shipping documentation, such as including bills of lading, packing lists, dock receipts, or certificates of origin.
  • Consolidate loads with a common destination to reduce costs to individual shippers.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Keep records of goods dispatched or received.
  • Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
  • Monitor or record locations of goods in transit.
  • Negotiate shipping rates with freight carriers.
  • Obtain or arrange cargo insurance.
  • Pay or arrange for payment of freight or insurance fees or other charges.
  • Prepare invoices or cost quotations for freight transportation.
  • Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
  • Verify proper packaging and labeling of exported goods.
  • Verify adherence of documentation to customs, insurance, or regulatory requirements.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Complete customs paperwork.
  • Make arrangements with customs brokers to facilitate the passage of goods through customs.
  • Provide detailed port information to importers or exporters.
  • Provide shipment status notification to exporters, consignees, or insurers.
  • Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.
  • Analyze shipping routes to determine how to minimize environmental impact.
  • Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.
  • Consider environmental sustainability factors when determining merchandise packing methods.
  • Recommend shipping solutions to minimize cost or environmental impacts.
  • Review the environmental records of freight carriers to inform shipping decisions.

  • Tools & Technology:

  • Desktop computers
  • Laptop computers
  • Laser facsimile machines
  • Multi-line telephone systems
  • Personal computers
  • AESDirect
  • Arcline ArcFreight
  • CargoWise ediEnterprise
  • CEDAS Gateway
  • Email software
  • IES Ecellerate
  • Kewill Global Trade and Logistics
  • Manufacturing resource planning MRP software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Oracle JD Edwards EnterpriseOne
  • Package tracking software
  • QuestaWeb TradeMaster QW
  • RedBerry Logistics
  • Riege Software International Procars
  • SAP software
  • Star Tec Software Hercules Export Software
  • Tailwind Management Systems Tailwind
  • TMW Enterprise Transportation Software
  • Web browser software


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330