License Clerks
SOC: 43-4031.03

Description:

Issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
140,800 employed

Projected (2024):
147,100 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Administrative Specialist
  • Agent Licensing Clerk
  • Animal Control Licensing Worker
  • Clerk
  • Dealer Support Technician
  • Dog License Officer Supervisor
  • Dog Licenser
  • Insurance Specialist
  • License and Permit Specialist
  • License Clerk
  • License Distributor
  • License Issuer
  • Licensing Services Clerk
  • Licensing Specialist
  • Management Services Technician
  • Motor Vehicle Clerk
  • Motor Vehicle Examiner
  • Motor Vehicle Field Representative (MVFR)
  • Motor Vehicle License Clerk
  • Motor Vehicle Representative
  • Permit Specialist
  • Program Technician
  • Renewal Specialist
  • Tag Clerk
  • Tax Clerk
  • Utility Clerk


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Collect prescribed fees for licenses.
  • Code information on license applications for entry into computers.
  • Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
  • Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
  • Maintain records of applications made or licensing fees collected.
  • Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
  • Update operational records or licensing information, using computer terminals.
  • Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
  • Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents.
  • Stock counters with adequate supplies of forms, film, licenses, or other required materials.
  • Assemble photographs with printed license information to produce completed documents.
  • Prepare bank deposits and take deposits to banks.
  • Operate specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
  • Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms.
  • Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores.
  • Perform record checks on past or current licensees, as required by investigations.
  • Respond to correspondence from insurance companies regarding the licensure of agents, brokers, or adjusters.
  • Prepare lists of overdue accounts, license suspensions, or issuances.
  • Train other workers or coordinate their work, as necessary.
  • Verify the authenticity of documents, such as foreign identification or immigration documents.
  • Mail driver's licenses to out-of-county or out-of-state applicants.

  • Tools & Technology:

  • Cash drawers
  • Computer data input scanners
  • Computer laser printers
  • Computer touch screens
  • Copy machines
  • Credit card processing machines
  • Dictating equipment
  • Digital still cameras
  • Document mailing equipment
  • Document shredders
  • Electric typewriters
  • Laser facsimile machines
  • License photo printers
  • Mobile radios
  • Personal computers
  • Printing calculators
  • Vision testing machines
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word


  • office and administrative support


    industry stats

    SOC: 43-0000

    Total Employed: 21,846,420

    Average Annual Salary: $36,330