Parts Salespersons
SOC: 41-2022.00

Description:

Sell spare and replacement parts and equipment in repair shop or parts store.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
234,700 employed

Projected (2024):
251,500 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Appliance Parts Counter Clerk
  • Auto Parts Clerk
  • Auto Parts Handler
  • Auto Parts Salesperson
  • Commercial Parts Professional
  • Counter Clerk
  • Electronic Parts Salesperson
  • Merchandising Assistant
  • Parts Advisor
  • Parts Back Counter Man
  • Parts Clerk
  • Parts Consultant
  • Parts Counter Clerk
  • Parts Counter Representative
  • Parts Counter Sales Person
  • Parts Counterman
  • Parts Counterperson
  • Parts Manager
  • Parts Person
  • Parts Salesman
  • Parts Salesperson
  • Parts Specialist
  • Parts Technician
  • Retail Parts Professional
  • Sales Assistant
  • Sales Specialist
  • Wholesale Parts Salesperson


  • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Equipment Selection
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Repairing
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Mechanical
  • Mathematics
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Receive and fill telephone orders for parts.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
  • Demonstrate equipment to customers and explain functioning of equipment.
  • Place new merchandise on display.
  • Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
  • Repair parts or equipment.
  • Fill customer orders from stock and place orders when requested items are out of stock.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Locate and label parts and maintain inventory of stock.
  • Pick up and deliver parts.
  • Maintain and clean work and inventory areas.
  • Manage shipments by researching shipping methods or costs and tracking packages.

  • Tools & Technology:

  • Computer laser printers
  • Digital still cameras
  • Electronic cash registers
  • Laptop computers
  • Microfiche viewing equipment
  • Multiline telephone systems
  • Personal computers
  • Tablet computers
  • Warehouse forklifts
  • Adobe Systems Adobe Acrobat software
  • Customer information databases
  • Data entry software
  • Inventory tracking software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • SAP software
  • Web browser software


  • sales and related


    industry stats

    SOC: 41-0000

    Total Employed: 14,462,120

    Average Annual Salary: $39,320