Tour Guides and Escorts
SOC: 39-7011.00

Description:

Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
43,500 employed

Projected (2024):
45,700 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Admitting Office Escort
  • Adventure Guide
  • Alpine Guide
  • Art Museum Aide
  • Art Museum Docent
  • Deckhand
  • Discovery Guide
  • Docent
  • Driver/Guide
  • Education Specialist
  • Environmental Educator
  • Escort
  • Escort Service Attendant
  • Establishment Guide
  • Fishing Guide
  • Guide
  • Haunted History Tour Guide
  • Historical Guide
  • Historical Interpreter
  • Historical Site Guide
  • Hunter Guide
  • Hunting and Fishing Guide
  • Hunting Guide
  • Interpreter
  • Interpretive Program Coordinator
  • Licensed Guide
  • Mountain Guide
  • Museum Assistant
  • Museum Attendant
  • Museum Docent
  • Museum Educator
  • Museum Guide
  • Museum Tour Guide
  • National Park Tour Guide
  • Outdoor Guide
  • Page
  • Park Guide
  • Plant Guide
  • Presenter
  • River Guide
  • River Rafting Guide
  • Science Interpreter
  • Sightseeing Guide
  • Site Interpreter
  • Student Ambassador
  • Tour Bus Driver/Guide
  • Tour Conductor
  • Tour Coordinator
  • Tour Driver
  • Tour Escort
  • Tour Guide
  • Tour Narrator
  • Tourist Escort
  • Tourist Guide
  • Wellness Guide
  • Whitewater River Guide
  • Wilderness Guide


  • Job Zone Three: Medium Preparation Needed

    Experience:

    Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

    Education:

    Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

    Job Training:

    Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Biology
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Fine Arts
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Conduct educational activities for school children.
  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
  • Describe tour points of interest to group members, and respond to questions.
  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  • Greet and register visitors, and issue any required identification badges or safety devices.
  • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
  • Provide directions and other pertinent information to visitors.
  • Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
  • Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
  • Collect fees and tickets from group members.
  • Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
  • Select travel routes and sites to be visited based on knowledge of specific areas.
  • Solicit tour patronage and sell souvenirs.
  • Speak foreign languages to communicate with foreign visitors.
  • Assemble and check the required supplies and equipment prior to departure.
  • Drive motor vehicles to transport visitors to establishments and tour site locations.
  • Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages.
  • Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
  • Train other guides and volunteers.

  • Tools & Technology:

  • ActiveMap Tour Guide software
  • Cell phones
  • Desktop computers
  • First aid kits
  • Intelligent Spatial Technologies iPointer Tour Guide software
  • Laser facsimile machines
  • Microphones
  • Personal digital assistants PDA
  • Tour boats
  • Tour buses
  • Touring bicycles
  • Centaur Systems Centaur Travel Business Management System TBMS software
  • Email software
  • Global positioning system GPS software
  • IBS Software Services Tour Partner
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Internet Explorer
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • RBS GoTour Online
  • Softrip Travel Software System
  • TourTech Systems TourTools software


  • personal care and service


    industry stats

    SOC: 39-0000

    Total Employed: 4,307,500

    Average Annual Salary: $25,650