Medical and Health Services Managers
SOC: 11-9111.00

Description:

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Alternate Titles:

  • Assisted Living Administrator
  • Assisted Living Manager
  • Business Director
  • Cancer Center Director
  • Chief Hospital Administrator
  • Chief of Staff
  • Client Services Director
  • Clinic Director
  • Clinical Director
  • Clinical Manager
  • Clinical Services Director
  • Clinical Supervisor
  • Community Health Nursing Director
  • Coordinator of Rehabilitation Services
  • Dental Laboratory Manager
  • Department Supervisor
  • Director of Administration
  • Director of Clinic
  • Director of Clinical Services
  • Director of Correctional Therapy
  • Director of Health Services
  • Director of Nurses
  • Director of Nursing
  • Director of Nursing Service
  • Director of Occupational Therapy
  • Director of Physical Therapy
  • Director of Recreation Therapy
  • Director of Research
  • Director of Respiratory Therapy
  • Director of Speech and Hearing Therapy
  • Director of Volunteer Services
  • Emergency Medical Service Coordinator
  • Emergency Medical Service Manager
  • Emergency Medical Services Coordinator
  • First Aid Director
  • Health Administrator
  • Health and Social Service Manager
  • Health Care Administrator
  • Health Care Coordinator
  • Health Care Facility Administrator
  • Health Care Manager
  • Health Director
  • Health Facility Administrator
  • Health Information Administrator
  • Health Information Management Director
  • Health Information Managers
  • Health Services Administrator
  • Health Services Director
  • Health Unit Coordinator
  • Healthcare Administrator
  • Healthcare Manager
  • Hospice Administrator
  • Hospice Director
  • Hospice Plan Administrator
  • Hospice Superintendent
  • Hospital Administrator
  • Hospital Director
  • Hospital Manager
  • Hospital Plan Administrator
  • Hospital Superintendent
  • Hospital Supervisor
  • Hospital Unit Coordinator
  • In Service Coordinator
  • In Service Educator
  • Laboratory Administrative Director
  • Laboratory Director
  • Laboratory Manager
  • Long Term Care Administrator
  • Medical and Health Information Manager
  • Medical Care Administrator
  • Medical Director
  • Medical Office Administrator
  • Medical Office Coordinator
  • Medical Office Manager
  • Medical Officer
  • Medical Practice Manager
  • Medical Records Administrator
  • Medical Records Manager
  • Medical Records Supervisor
  • Medical Supervisor
  • Medicine and Health Service Manager
  • Mental Health Program Manager
  • Morgue Keeper
  • Nurse Administrator
  • Nurse Manager
  • Nurse Supervisor
  • Nurses Superintendent
  • Nursing Administrator
  • Nursing Home Administrator
  • Nursing Home Manager
  • Nursing Service Administrator
  • Nursing Service Director
  • Nursing Services Manager
  • Nutrition Services Manager
  • Occupational Health Nursing Director
  • Occupational Therapy Director
  • Office Manager
  • Outpatient Services Director
  • Patient Relations Director
  • Pharmacy Manager
  • Practice Administrator
  • Program Director
  • Program Manager
  • Public Health Administrator
  • Public Health Director
  • Quality Assurance Coordinator
  • Quarantine Officer
  • Rehabilitation Director
  • Research Director
  • Residential Supervisor
  • Respiratory Therapy Director
  • Speech and Hearing Therapy Director
  • Venereal Disease Control Head
  • Volunteer Services Director
  • Wellness Director
  • Wellness Manager


  • Job Zone Five: Extensive Preparation Needed

    Experience:

    Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.

    Education:

    Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).

    Job Training:

    Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Chemistry
  • Biology
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Medicine and Dentistry
  • Therapy and Counseling
  • Education and Training
  • English Language
  • Foreign Language
  • Fine Arts
  • History and Archeology
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Establish objectives and evaluative or operational criteria for units they manage.
  • Direct or conduct recruitment, hiring and training of personnel.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
  • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
  • Develop instructional materials and conduct in-service and community-based educational programs.

  • Tools & Technology:

  • Desktop computers
  • Laptop computers
  • Personal computers
  • Scanners
  • 3DGrid HIPAA Checkup
  • AcuStaf Software
  • Adobe Systems Adobe Acrobat software
  • Adobe Systems Adobe Flash
  • Alteer Office
  • American Medical Association CodeManager
  • Apache Hadoop
  • Apache Pig
  • API Healthcare ActiveStaffer
  • ArticSoft FileAssurity
  • Bed Management Suite
  • Blackboard software
  • CareCentric MestaMed software
  • Cerner ProFile
  • CliniTrend software
  • ColorSoft AutoMatch
  • ConceptDraw software
  • Contract management software
  • Current Professional Terminology CPT software
  • Data entry software
  • Dental Common Access System DENCAS
  • DxCG RiskSmart
  • e-MDs Bill
  • e-MDs Chart
  • e-MDs DocMan
  • e-MDs Schedule
  • Electronic medical record EMR software
  • Elekta Impac Practice Management Software
  • Emdeon HealthPro
  • Epic Systems software
  • Expert Health Data Programming Vitalnet
  • FileMaker Pro software
  • GE Healthcare Centricity EMR
  • Geographic information system GIS software
  • Google AdWords
  • Google Sheets
  • Healthcare common procedure coding system HCPCS software
  • Henry Schein Dentrix software
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Notes
  • Integrated development environment IDE software
  • Intuit QuickBooks software
  • Inventory management software
  • Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
  • McKesson Horizon Ambulatory Care
  • MEDENT
  • MedFORCE Technologies WorkFLOW
  • Medical condition coding software
  • Medical procedure coding software
  • MEDITECH Medical and Practice Management MPM Suite
  • MEDITECH software
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Exchange Server
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft SharePoint software
  • Microsoft Visio
  • Microsoft Word
  • Minitab software
  • Misys Healthcare Systems Misys Tiger
  • Misys Healthcare Systems software
  • NDCLytec software
  • Nuance PaperPort Professional
  • Oracle Business Intelligence Enterprise Edition
  • Oracle Hyperion software
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft software
  • Oracle Primavera Enterprise Project Portfolio Management software
  • PCC EHR
  • PCC Pediatric Partner
  • Qlik Tech QlikView
  • Relative Values for Physicians software
  • Sage 50 Accounting
  • SAP Business Objects software
  • SAP Crystal Reports
  • SAS software
  • SPSS software
  • StataCorp Stata
  • Structured query language SQL
  • TeleTracking PreAdmit-Tracking
  • Web browser software
  • Yost Engineering ABN Assistant
  • Yost Engineering ClaimScrub
  • Yost Engineering CodeSearch Pro
  • Yost Engineering EpiCoder
  • Yost Engineering EPStaffCheck


  • management


    industry stats

    SOC: 11-0000

    Total Employed: 6,936,990

    Average Annual Salary: $115,020