Network and Computer Systems Administrators
SOC: 15-1142.00

Description:

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Employment Projections:

Employment (2014):
382,600 employed

Projected (2024):
412,800 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.


Alternate Titles:

  • Application Systems Administrator
  • Certified Novell Administrator (CNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Computer Support Specialist
  • Computer Systems Administrator
  • Computer Systems Security Administrator
  • Database Administrator (DBA)
  • Desktop Support Technician
  • Director of Information Services
  • Director of Technology
  • e-mail System Administrator
  • Enterprise Systems Administrator
  • Hardware Installation Coordinator
  • Head of Computer Operations/Technical Services
  • Information Analyst
  • Information Systems Administrator
  • Information Systems Coordinator (IS Coordinator)
  • Information Systems Manager (IS Manager)
  • Information Systems Specialist
  • Information Technology Administrator (IT Administrator)
  • Information Technology Director (IT Director)
  • Information Technology Manager (IT Manager)
  • Information Technology Specialist (IT Specialist)
  • Information Technology Support Specialist (IT Support Specialist)
  • Information Technology Systems Analyst (IT Systems Analyst)
  • Information Technology Technical Support Specialist (IT Technical Support Specialist)
  • Internet Systems Administrator
  • LAN Analyst (Local Area Network Analyst)
  • LAN Specialist (Local Area Network Specialist)
  • LAN Systems Administrator
  • Local Area Network Administrator (LAN Administrator)
  • Mainframe Systems Administrator
  • Management Information Systems Administrator (MIS Administrator)
  • MIS Manager (Management Information Systems Manager)
  • Network Administrator
  • Network Analyst
  • Network Coordinator
  • Network Engineer
  • Network Manager
  • Network Security Administrator
  • Network Services Supervisor
  • Network Specialist
  • Network Support Administrator
  • Network Support Coordinator
  • Network Support Manager
  • Network Support Specialist
  • Network Systems Administrator
  • Network Systems Analyst
  • Network Systems Coordinator
  • Network Technician
  • Networking Administrator
  • Programmer Analyst
  • Server Administrator
  • Software Engineer
  • Systems Administrator
  • Systems Analyst
  • Systems Engineer
  • Systems Integrator
  • Systems Network Analyst
  • Systems Operator
  • Technical Analyst
  • Technical Component Administrator
  • Technical Solutions Engineer
  • Technical Specialist
  • Technical Support Engineer
  • Technical Support Specialist
  • Technology Coordinator
  • Telecommunications Analyst
  • Telecommunications Manager
  • Unix Administrator
  • Unix Systems Administrator
  • WAN Systems Administrator
  • Wide Area Network Administrator (WAN Administrator)


  • Job Zone Four: Considerable Preparation Needed

    Experience:

    A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

    Education:

    Most of these occupations require a four-year bachelor's degree, but some do not.

    Job Training:

    Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Science
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Equipment Selection
  • Installation
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Equipment Maintenance
  • Troubleshooting
  • Repairing
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Mechanical
  • Mathematics
  • Psychology
  • Education and Training
  • English Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media


  • Tasks:

  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Confer with network users about how to solve existing system problems.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Train people in computer system use.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Maintain an inventory of parts for emergency repairs.
  • Coordinate with vendors and with company personnel to facilitate purchases.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

  • Tools & Technology:

  • Asynchronous transfer mode ATM analyzers
  • Bit error rate testers BERT
  • Cable verifiers
  • Communications analyzers
  • Computer tool kits
  • Desktop computers
  • Load balancers
  • Mainframe computers
  • Network analyzers
  • Network switches
  • Notebook computers
  • Optical spectrum analyzers
  • Optical time domain reflectometers OTDR
  • Power meters
  • Powerline monitors
  • Protocol analyzers
  • Punchdown tools
  • Redundant array of independent disks RAID systems
  • Screwdrivers
  • Synchronous optical network SONET analyzers
  • T-Birds
  • Tape libraries
  • Wire crimpers
  • Access management software
  • Active directory software
  • Adexa eGPS Suite
  • Adobe Systems Adobe Acrobat
  • Adobe Systems Adobe Dreamweaver
  • Advanced business application programming ABAP
  • AJAX
  • Apache Cassandra
  • Apache Hadoop
  • Apache HTTP Server
  • Apache Maven
  • Apache Pig
  • Apache Solr
  • Apache Struts
  • Apache Tomcat
  • Application management software
  • Automated installation software
  • Avaya software
  • Berkeley Internet Domain Name BIND software
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • C
  • C#
  • C++
  • CA Erwin Data Modeler
  • Cisco Systems CiscoWorks software
  • Citrix software
  • Citrix XenApp
  • Command interpreters
  • Common business oriented language COBOL
  • Computer aided design and drafting CADD software
  • Computer based training software
  • Computer system diagnostics software
  • Configuration management software
  • Customer information control system CICS
  • Dartware InterMapper
  • Dassault Systemes CATIA software
  • Data entry software
  • Diagramming software
  • Domain name system DNS software
  • Drupal
  • Dynamic host configuration protocol DHCP
  • Dynamic hypertext markup language DHTML
  • Eclipse software
  • Element management software
  • Encryption software
  • Enterprise application integration EAI software
  • Enterprise JavaBeans
  • Enterprise resource planning ERP software
  • ESRI ArcGIS software
  • Ethereal
  • Extensible HyperText Markup Language XHTML
  • Extensible markup language XML
  • FileMaker Pro software
  • Firewall software
  • Help desk software
  • Hewlett Packard HP-UX
  • Hewlett Packard LoadRunner
  • Hewlett-Packard HP Network Node Manager
  • Honeypot
  • Human resource management software HRMS
  • Hypertext markup language HTML
  • IBM Cognos Impromptu
  • IBM Director
  • IBM Domino
  • IBM InfoSphere DataStage
  • IBM NetView
  • IBM Notes
  • IBM Power Systems software
  • IBM WebSphere
  • Integrated development environment IDE software
  • Intrusion prevention system IPS software
  • JavaScript
  • Job control language JCL
  • KornShell
  • LAMP Stack
  • Lavalys Everest
  • Linux
  • LogMatrix NerveCenter
  • Mac HelpMate
  • Management information base MIB software
  • McAfee software
  • Micromuse NetCool
  • Microsoft .NET Framework
  • Microsoft Access
  • Microsoft ActiveX
  • Microsoft Dynamics GP
  • Microsoft Dynamics software
  • Microsoft Excel
  • Microsoft Exchange Server
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft SharePoint software
  • Microsoft SQL Server Reporting Services
  • Microsoft SQL Server software
  • Microsoft Visio
  • Microsoft Visual Basic
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Visual Studio
  • Microsoft Windows Sysprep
  • Microsoft Windows Terminal Services Access Manager
  • MicroStrategy software
  • MongoDB
  • Multi-router traffic grapher MRTG software
  • MySQL software
  • Nagios
  • Network address management software
  • Network addressable storage NAS software
  • Network and application load and performance testing software
  • Network and component performance analysis software
  • Network and system vulnerability assessment software
  • Network availability monitoring software
  • Network documentation software
  • Network intrusion detection software
  • Network intrusion prevention systems NIPS software
  • Network management software
  • Network modeling, mapping, and analysis software
  • Network shutdown software
  • Network traffic flow monitoring and analysis software
  • Network traffic probe software
  • Network, server and operating system optimization software
  • Node.js
  • NoSQL software
  • Novell NetWare Management Station
  • Online traffic calculator software
  • Open source routing protocols OSPF
  • OpenService Open NerveCenter
  • Operating system process control software
  • Optical network management software
  • Oracle Business Intelligence Enterprise Edition
  • Oracle E-Business Suite Financials
  • Oracle Hyperion software
  • Oracle Java
  • Oracle JavaServer Pages JSP
  • Oracle JD Edwards EnterpriseOne
  • Oracle JDBC
  • Oracle Net Manager
  • Oracle PeopleSoft Financials
  • Oracle PeopleSoft software
  • Oracle PL/SQL
  • Oracle Primavera Enterprise Project Portfolio Management software
  • Oracle Solaris
  • Oracle WebLogic Server
  • Packet filter software
  • Packet tracing software
  • Password management software
  • Patch and update management software
  • Perforce Helix software
  • PHP: Hypertext Preprocessor
  • Ping Identity software
  • PostgreSQL software
  • Practical extraction and reporting language Perl
  • Puppet
  • Python
  • Qlik Tech QlikView
  • Quest BigBrother
  • Quest Foglight
  • Red Hat Enterprise Linux
  • Red Hat WildFly
  • Relational database management software
  • Remote desktop control software
  • Remote monitoring software
  • Requirements management software
  • Root cause analysis software
  • Root kit detection software
  • Ruby on Rails
  • SAP Business Objects software
  • SAP Crystal Reports
  • SAP software
  • SAS software
  • Secure shell SSH software
  • Security incident management software
  • Shell script
  • Simple network management protocol SNMP software
  • Snort
  • SolarWinds software
  • Splunk Enterprise
  • StataCorp Stata
  • Storage area network SAN software
  • Structured query language SQL
  • Sybase software
  • Symantec Ghost Solution Suite
  • Symantec security software
  • System and data disaster recovery software
  • Systems and applications migration software
  • Systems integration software
  • Tableau software
  • Tcpdump software
  • Teradata Database
  • Tivoli
  • Tk software
  • Transact-SQL
  • UNIX
  • Veritas NetBackup
  • Virtual local area network management software
  • Virtual network computing VNC software
  • Virtual private networking VPN software
  • VMWare software
  • Wireshark
  • ZABBIX software


  • computer and mathematical


    industry stats

    SOC: 15-0000

    Total Employed: 4,005,250

    Average Annual Salary: $86,170