Administrative Services Managers
SOC: 11-3011.00

Description:

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.


National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.


Alternate Titles:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Administrative Officer
  • Administrative Secretary
  • Administrative Services Director
  • Administrative Services Manager
  • Administrative Specialist
  • Administrator
  • Assistant Manager
  • Assisted Living Administrator
  • Building Manager
  • Buildings And Grounds Manager
  • Business Administrator
  • Business Coordinator
  • Business Manager
  • Business Office Manager
  • Business Unit Manager
  • Chief Administrative Officer
  • Church Administrator
  • Court Administrator
  • Customer Service Representative
  • Dental Office Manager
  • Director of Operations
  • Director of Records Management
  • Facilities Coordinator
  • Facilities Director
  • Facilities Manager
  • Facility Coordinator
  • General Manager
  • Imaging Services Director
  • Maintenance Manager
  • Maintenance Superintendent
  • Medical Office Administrator
  • Medical Office Manager
  • Office Manager
  • Operations Administrator
  • Operations Coordinator
  • Operations Director
  • Operations Specialist
  • Practice Manager
  • Property Disposal Manager
  • Property Disposal Officer
  • Property Utilization Manager
  • Radiology Administrator
  • Records and Information Manager
  • Records Management Director
  • Secretary
  • Service Director
  • Space Officer
  • Superintendent, Maintenance, Managerial
  • Unclaimed Property Officer


  • Job Zone Three: Medium Preparation Needed

    Experience:

    Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

    Education:

    Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

    Job Training:

    Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.


    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Operations Analysis
  • Technology Design
  • Programming
  • Operation Monitoring
  • Troubleshooting
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

  • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Engineering and Technology
  • Design
  • Building and Construction
  • Mechanical
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Education and Training
  • English Language
  • Foreign Language
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation


  • Tasks:

  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Set goals and deadlines for the department.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Acquire, distribute and store supplies.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Hire and terminate clerical and administrative personnel.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Manage leasing of facility space.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Conduct classes to teach procedures to staff.
  • Dispose of, or oversee the disposal of, surplus or unclaimed property.

  • Tools & Technology:

  • 10-key calculators
  • Desktop computers
  • Laptop computers
  • Laser facsimile machines
  • Mobile phones
  • Multi-line telephone systems
  • Notebook computers
  • Personal computers
  • Personal digital assistants PDA
  • Photocopying equipment
  • Scanners
  • Tablet computers
  • Adobe Systems Adobe Acrobat software
  • Adobe Systems Adobe PageMaker
  • ADP Enterprise HRMS
  • Autodesk AutoCAD software
  • Data entry software
  • Email software
  • FileMaker Pro software
  • Fund accounting software
  • IBM Notes
  • Intuit QuickBooks
  • Microsoft Access
  • Microsoft Dynamics GP
  • Microsoft Excel
  • Microsoft Internet Explorer
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Publisher
  • Microsoft SharePoint software
  • Microsoft Visio
  • Microsoft Windows XP
  • Microsoft Word
  • Novell GroupWise
  • Oracle PeopleSoft software
  • PracticeWorks Systems Kodak WINOMS CS
  • Sage 300 Construction and Real Estate
  • Sage 50 Accounting
  • Sage MAS 200 ERP
  • Sage Peachtree software
  • SAP BusinessObjects Crystal Reports
  • SAP software
  • Web browser software


  • management


    industry stats

    SOC: 11-0000

    Total Employed: 6,936,990

    Average Annual Salary: $115,020